Contacts & Services

Contact information for Punta Piedra administration, security, and community services.

Administration Office

The Administration Office is the primary point of contact for Association services, payments, documentation, amenity access, construction submissions, and general community questions.

Administration: +52 646-155-0494
Email: admi.puntapiedra@gmail.com

Office Hours

Monday–Saturday: 9:00 AM–4:30 PM
Lunch: 1:00–1:30 PM
Closed: Sundays and Mexican holidays

Emails and phone messages are answered during office hours.

Office Staff

  • Melissa Bustamante — Administration
  • Bernardo Ortíz — Maintenance & Operations

Security

Security (24/7): +52 646-155-0541
Emergency services: 911

Contact security for immediate community security concerns, gate or access issues, disturbances, suspicious activity, or unauthorized use of Association facilities.

Water Service

Water service is provided by CESPE.

For water outages, leaks, or other service issues involving the public water system, contact CESPE directly.

CESPE: +52 646-199-9936 (Phone/WhatsApp)

For problems involving Association-maintained infrastructure or common areas, contact the Administration Office.

Maintenance & Common Areas

Report maintenance issues involving Association property or facilities to the Administration Office, including:

  • pools and hot tubs
  • courts and fitness facilities
  • common-area lighting
  • landscaping
  • gates and access equipment
  • walkways and other shared areas

Payments & Accounts
Current dues, payment methods, account questions, and payment plans.

Construction & Architectural
Construction regulations, project requirements, and plan submissions.